Accessibility

Meaningful Innovation

‘Technological innovation for all’ is an ideal which gives meaning and brings joy to our lives. All of Samsung’s products, content, and services are built around a ‘human-centred philosophy that recognises diversity and embraces difference’. Samsung pursues technological innovation that is available to all users.

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Accessibility design principles

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Consideration

Empathetically designed with attention to detail for all our users

We at Samsung are constantly trying to simplify our product interface, employing a variety of research methodologies to align our design approach to the needs and desires of the user. We strive to listen to and show a sincere effort to understand all of our users.

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Comprehensiveness

Balanced and equally designed for all

We seek to design for all users. We at Samsung work to overcome discriminatory tendencies in the technology industry and strongly feel that physical or cognitive impairments should not be a hindrance for any user when interacting with our products. We have a set of firm guidelines we adhere to. From as early on as the planning stages of each product, we ensure that our products deliver a holistic experience for all users.

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Coherence

Consistent design experience for all products

Samsung products provide a variety of optional functions for people limited in their movements. Continuous research and development in accessibility design ensures that all Samsung products provide equal levels of functionality to all its users.

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Co-Creation

Designed together

Samsung has a dedicated team of professionals from various fields to provide a product-service-educate experience system. Employees with disabilities, research institutes and like-minded communities and groups all work together to provide a more hands-on approach during design. We also conduct and support internal competitions to open up possibilities for further innovation, not only for product development, but also for giving back to the community.

Global Navigation Guide

How to find sub menus on our Global Navigation Bar

Step 1

To find sub menus of an item on our Global Navigation Bar, press the Tab key until you reach the item. When the focus is on the item, press the Enter key to open the sub menus and use the Tab key to reach the following sub menu.

Step 2

To go to the next group on our Global Navigation Bar, press the Tab key until you go through all the sub items in the current group. The next element in focus will be the following group. For example, to go to the next menu group press the Tab key until you go through all the sub items in the current group. When you press Tab from the last sub item of the group, your keyboard will focus on the main item of the following group.

Step 3

To go back to the previous item on our Global Navigation Bar, hold the Shift key and press the Tab key once. This will focus your keyboard on the previous item. You can press Shift+Tab multiple times to move backwards as needed. For example, to go back to “PC SSD” when your keyboard focus is on "Data Center SSD", press Shift + Tab once.

Step 1

To find sub menus of an item on our Global Navigation Bar, press the Tab key until you reach the item. When the focus is on the item, press the Enter key to open the sub menus and use the Tab key to reach the following sub menu.

Step 2

To go to the next group on our Global Navigation Bar, press the Tab key until you go through all the sub items in the current group. The next element in focus will be the following group. For example, to go to the next menu group press the Tab key until you go through all the sub items in the current group. When you press Tab from the last sub item of the group, your keyboard will focus on the main item of the following group.

Step 3

To go back to the previous item on our Global Navigation Bar, hold the Shift key and press the Tab key once. This will focus your keyboard on the previous item. You can press Shift+Tab multiple times to move backwards as needed. For example, to go back to “PC SSD” when your keyboard focus is on "Data Center SSD", press Shift + Tab once.

Step 1

To browse menus, press the Tab key to find the menu button. When you press the Enter key the menus will automatically show and you can start to browse the Global Menus.

Step 2

To browse the Global Menus, press the Tab key to move.

Step 3

To browse through the sub items of a group on our Global Menus, press the Enter key when the main item is on focus.

Step 4

To browse through the sub items of a group on our Global Menus, press the Tab key.

Step 5

To move to another Global Menu, press the Tab or Shift + Tab key to reach.

Step 6

To go back to the previous item on our Global Menus, hold the Shift key and press the Tab key once. This will focus your keyboard on the previous item. You can press Shift+Tab multiple times to move backwards as needed. For example, to go back to “Insights” when your keyboard focus is on “Support”, press Shift + Tab once.

Step 7

To close the entire Global Menus, Tab to move to the "Close the menu" button and press the Enter key.

Search Guide

How to search on our Global Navigation Bar

Step 1

To focus on the search on the Global Navigation Bar, press the Tab key until you move through all the available menu options and set the focus on the "Open search layer" button, then press the Enter key.

Step 2

When the search layer opens, use the Tab key to move the focus to the search field and enter a search term. Then press the Enter key or use the Tab to move focus to the 'Search' button before pressing the Enter key. This will take you to a Search Results page, with products and content that matches the search term. To close the search layer, move the focus to the ‘Close’ button and press the Enter key.

Step 3

When the focus is on a search field, a list of previous Search History will be provided. If there is no Search History, a list of Suggested Searches will appear instead.

Step 4

To clear the Search History, move the focus to the ‘Clear All’ button with the Tab key then press the Enter key.

Step 5

As you enter a term in the search field, following lists of Related Searches and Matched Contents will be provided. Use the Tab key to navigate within the list, then press the Enter key to go to a Search Results page.

Step 6

As you enter a term in the search field, press the Enter key or use the Tab key to move the focus to the ‘Search’ button then press the Enter. A screen reader will read the total number of results found.

Step 1

To focus on the search on the Global Navigation Bar, press the Tab key until you move through all the available menu options and set the focus on the "Open search layer" button, then press the Enter key.

Step 2

When the search layer opens, use the Tab key to move the focus to the search field and enter a search term. Then press the Enter key or use the Tab to move focus to the 'Search' button before pressing the Enter key. This will take you to a Search Results page, with products and content that matches the search term. To close the search layer, move the focus to the ‘Close’ button and press the Enter key.

Step 3

When the focus is on a search field, a list of previous Search History will be provided. If there is no Search History, a list of Suggested Searches will appear instead.

Step 4

To clear the Search History, move the focus to the ‘Clear All’ button with the Tab key then press the Enter key.

Step 5

As you enter a term in the search field, following lists of Related Searches and Matched Contents will be provided. Use the Tab key to navigate within the list, then press the Enter key to go to a Search Results page.

Step 6

As you enter a term in the search field, press the Enter key or use the Tab key to move the focus to the ‘Search’ button then press the Enter. A screen reader will read the total number of results found.

Step 1

Pass through all the available menu options in the Global Navigation Bar to focus on the "Open search layer" button, then double tap.

Step 2

When the search layer opens, move the focus to the search field and enter a search term. Then press the Enter key or move the focus to ‘Search’ button before you double tap. This will take you to a Search Results page, with products and contents, that matches the search term. To close the search layer, move the focus to the ‘Close’ button and then double tap.

Step 3

When the focus is on a search field, a list of previous Search History will be provided. If there is no Search History, a list of Suggested Searches will appear instead.

Step 4

To clear the Search History, move the focus to the ‘Clear All’ button with the Tab key then press the Enter key.

Step 5

As you enter a term in the search field following lists of Related Searches and Matched Content will be provided. Navigate to an item within the list, then double tap to go to a Search Results page.​

Step 6

As you enter a term in the search field, press the Enter key or move the focus to the ‘Search’ button then double tap. A screen reader will read the total number of results found.​

Skip Link Guide

Accessing and using skip links

Step 1

Skip to content: This skip link is the first link you meet on all our pages when you press the Tab key. If you want to skip our Global Navigation Bar and move directly to the content section of the page, press the Enter key when the focus is on the “Skip to content” link.

Step 2

Skip to accessibility help button: This skip link is the second link you meet on our pages with high contrast feature, when you browse using the Tab key. If you want to skip the entire page and move directly to the high contrast button in the footer menu, press the Enter key when the focus is on the “Skip to accessibility help button” link.

Step 1

Skip to content: This skip link is the first link you meet on all our pages when you press the Tab key. If you want to skip our Global Navigation Bar and move directly to the content section of the page, press the Enter key when the focus is on the “Skip to content” link.

Step 2

Skip to accessibility help button: This skip link is the second link you meet on our pages with high contrast feature, when you browse using the Tab key. If you want to skip the entire page and move directly to the high contrast button in the footer menu, press the Enter key when the focus is on the “Skip to accessibility help button” link.

Step 1

Skip to content: This skip link is the first link you meet on all our pages when you press the Tab key. If you want to skip our Global Navigation Bar and move directly to the content section of the page, press the Enter key when the focus is on the “Skip to content” link.

Step 2

Skip to accessibility help button: This skip link is the second link you meet on our pages with high contrast feature when you browse using the Tab key. If you want to skip the entire page and move directly to the high contrast button in the footer menu, press the Enter key when the focus is on the “Skip to accessibility help button” link.